How to return?

 In

Consumption on the official website have a 7 days trial period,including weekends and hoilday.

7 days trial period calculation method: the first day after the delivery of goods.

If you would like to return or replace the product, please submit it within 7 days.It cannot be processed after seven days.

Return and exchange service can only be used once within 7 days trial period.

 

Return and exchange rules:

|Product is defective and needs to be returned or exchanged|

If the product does not match the item you ordered, shortage or defective, please contact us by e-mail contact@mikefrederiqo.asia tell us

1.Order number

2.Which product , what problem is or defect status, please attach a photo

3.Name

4.E-mail

and the goods and all packaging, accessories, gifts and shipping list into the original packaging cartons, we will tell you how to return the goods, this shipping will be paid by us.

After checking to confirm that the product is correct, it can be returned or exchanged

It cannot be processed after seven days. 7 days trial period calculation method: the first day after the delivery of goods.

If there are not enough items to exchange,we will refund the full amount included shipping paid. Taiwanese consumers will return the money to the original card bank; overseas consumers will refund to your PAYPAL account.

Return procedure sits approximateto 7-10 working days. Each credit card company has a different processing process and may require an additional 2-10 working days to be deposited back into the original account, with a detailed time suggested asking the card-opening company for details.

No defects but need return or exchange

Example: Mismatched sizes.

Please contact us by e-mail jasmine@mikefrederiqo.Asia tell us

1.Order number

2.Product name to be returned or exchanged

3.Reasons for return or exchange

4.Name

5.E-mail

and the goods and all packaging, accessories, gifts and shipping list into the original packaging cartons, we will tell you how to return the goods, freight for round trip double trip is at your own expense.after checking to confirm that the product is correct, it can be returned or exchanged

It cannot be processed after seven days. 7 days trial period calculation method: the first day after the delivery of goods.

If there are not enough items to exchange,we will refund the full amount included shipping paid. Taiwanese consumers will return the money to the original card bank; overseas consumers will refund to your PAYPAL account.

Refunds will be made only for the amount of the product and will not be refunded for shipping costs paid at the time of order.

Return procedure sits approximateto 7-10 working days. Each credit card company has a different processing process and may require an additional 2-10 working days to be deposited back into the original account, with a detailed time suggested asking the card-opening company for details.

Please note

1.Products returned or exchanged must remain in their original condition and intact, without affecting new products that are resold. Packaging, accessories, gifts and packing list are complete, internal and external packaging, tag, trademark integrity uncut, no stains, no cleaning, no modification, no odor; If the goods originally have special packaging also need to be returned together.

2.Please use the original carton to properly store the products you want to return or exchange. If the original carton is lost, you can use another carton.

3.If the amount after the return does not reach the free shipping full amount,you will need to pay the shipping cost of the order, so the refund of your money will be the amount after deducting the shipping cost.

The following factors will not accept returns or exchanges

1.Without affecting your inspection of the goods, the packaging of the goods be destroyed, the tag or label removed.

2.Over 7 days trial period.including weekends and hoilday. 7 days trial period calculation method: the first day after the delivery of goods.

3.Underwear and accessories, such as socks, underwear, earrings, etc.

If the above mentioned conditions are not met, the application for return or exchange will not be accepted.

Please note to avoid affecting your right to return or exchange.

 

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